About Eurocontrol

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About Eurocontrol
The European Organization for the Safety of Air Navigation. Its primary objective is the development of a pan-European air traffic management (ATM) system.

Challenge
To enable unified access to vital information in a multilingual company, where knowledge is dispersed and technical terminology is constantly evolving.
To ensure proper understanding and use of the terminology and acronyms in the vast amounts of documentation produced by EEC, Eurocontrol’s research and development arm.

Solution
Simplified and unified access to organizational information.
Instant access to over 70,000 terms related to Eurocontrol activities.

		Terminology related to air control activities.
		Project-specific information added as needed.

Uniform presentation of information ensures consistent understanding and use throughout the organization.
Implementation required the resources of just 2 people.

Benefits
Contributed significantly to EEC’s ongoing self-improvement process, due to greater knowledge acquisition and transfer, storage, and sharing.
Improved EEC’s performance by capitalizing on Eurocontrol’s intellectual resources.
Projects facilitated due to easyaccess to project information.
EEC terminology is used consistently by employees and outside contractors.
Generated a repository of organizational knowledge that could be lost due to employee turnover, and keeps this knowledge active and accessible.

Read the complete Eurocontrol case study in:
English
Spanish
German
French
Portuguese
Italian
Dutch

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